Privacy & Data Protection

Privacy Policy

Last updated: 11/13/2025 · Effective for: Lunaflow (lunaflow.app)

Applies to
Personal data processed via Lunaflow
Privacy contact
privacy@lunaflow.app
Data retention
Active subscription + 90 days (unless deleted sooner)

1. Overview

Your privacy matters to us. This Privacy Policy describes how Lunaflow ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our websites, applications, and services (collectively, the "Service").

2. Information We Collect

  • Account information such as name, email address, and profile details.
  • Usage data like interactions, app settings, and device/browser metadata.
  • Content you choose to provide in the app (e.g., projects, notes, reflections).

3. How We Use Information

  • To provide, maintain, and improve the Service and core features.
  • To personalize your experience and deliver relevant insights.
  • To communicate updates, security alerts, and support messages.
  • To comply with legal obligations and enforce our terms.

4. Cookies & Tracking

We and our partners may use cookies and similar technologies to analyze usage, remember preferences, and improve the Service. You can control cookies through your browser settings or system preferences.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (e.g., hosting, analytics) under data processing agreements, and as required by law. When we share data, we require recipients to protect it in line with this policy.

6. Data Retention

We retain personal information for as long as needed to provide the Service and for legitimate business purposes. We may anonymize or aggregate data for analytics. After cancellation, core data is retained for up to 90 days unless deleted sooner.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. Contact us to exercise these rights, and we will respond in accordance with applicable law. See theTerms for information about service use obligations.

8. Security

We implement safeguards to protect your data. No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your information and review our controls regularly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date. Material changes will be communicated via email or in-app notifications when required.

10. Contact

For privacy questions or requests, contact us at privacy@lunaflow.app.