Privacy & Data Protection
Privacy Policy
Last updated: 11/13/2025 · Effective for: Lunaflow (lunaflow.app)
- Applies to
- Personal data processed via Lunaflow
- Privacy contact
- privacy@lunaflow.app
- Data retention
- Active subscription + 90 days (unless deleted sooner)
1. Overview
Your privacy matters to us. This Privacy Policy describes how Lunaflow ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our websites, applications, and services (collectively, the "Service").
2. Information We Collect
- Account information such as name, email address, and profile details.
- Usage data like interactions, app settings, and device/browser metadata.
- Content you choose to provide in the app (e.g., projects, notes, reflections).
3. How We Use Information
- To provide, maintain, and improve the Service and core features.
- To personalize your experience and deliver relevant insights.
- To communicate updates, security alerts, and support messages.
- To comply with legal obligations and enforce our terms.
6. Data Retention
We retain personal information for as long as needed to provide the Service and for legitimate business purposes. We may anonymize or aggregate data for analytics. After cancellation, core data is retained for up to 90 days unless deleted sooner.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. Contact us to exercise these rights, and we will respond in accordance with applicable law. See theTerms for information about service use obligations.
8. Security
We implement safeguards to protect your data. No method of transmission or storage is 100% secure, but we strive to use commercially acceptable means to protect your information and review our controls regularly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date. Material changes will be communicated via email or in-app notifications when required.
10. Contact
For privacy questions or requests, contact us at privacy@lunaflow.app.